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HR Compliance & Employee Relations Manager (FT)

San Diego, CaliforniaFull-time
About the Job
UDW Job Description: HR Compliance & Employee Relations Manager.

UDW Overview:
United Domestic Workers of America, UDW/AFSCME Local 3930 is a statewide labor union that represents more than 155,000 home care and family child care providers in 45 counties in California. Founded in 1979, UDW is a diverse, progressive labor organization that seeks dynamic, committed individuals who will support our members and those for whom they care locally, statewide, and at the national level.

UDW is one of California’s largest labor unions. We consistently support and lead important social justice initiatives like fighting for racial justice, income inequality, and affordable health care for all. We are committed to respect and dignity for seniors, people with disabilities, and the children in our care.  We fight for better working conditions and fair pay for home care and child care providers, and full funding for life-saving programs like In-Home Supportive Services (IHSS) and subsidized family child care. For more information about UDW, please visit our website at www.udwa.org.

Job Information:
  • Job Title: HR Compliance & Employee Relations Manager.
  • Job Type: Exempt (Salary).
  • Department: Human Resources.
  • Reports to: Human Resources Director.
  • Job Location: San Diego, CA 92115.
  • Schedule: Full-time - Monday to Friday 9:00 AM to 6:00 PM, Hybrid (In office/remote).
  • Starting Salary: $73,857.00/ year to $97,709.00/year (depending on experience).

Job Summary:
The HR Compliance & Employee Relations Manager serves as a strategic partner for all HR Compliance & Employee Relations matters in a fast-paced, dynamic environment. Develops and fosters trusting relationships with all levels of management and employees within the organization to gain support for initiatives and achieve results. Advises on performance management and provides guidance. Regularly review and makes recommendations to management for improvement of the organization’s policies, procedures, and practices. Responsible for the planning, coordination, development, implementation, and administration of policies and programs covering all human resources functions with an emphasis on employee relations, labor relations, and employment law in alignment with federal, state, and local compliance regulations.

HR Compliance - Duties and Responsibilities:
  • Working together with the HR Director and legal team to communicate the requirements associated with all applicable HR-related legal/regulatory and compliance programs.
  • Stay abreast on all employee-related legislative and regulatory changes and/or developments, and ensure changes to rules and regulations are restructured with HR systems, policies, articles, and practices.
  • Research changes in laws and regulations analyze their impact on the organization and communicate findings to stakeholders.
  • Responsible for drafting policy, process, and procedure to improve the compliance posture of the organization.
  • Responsible for preparing and delivering compliance-related training and communications to employees and leadership.
  • Collaborate with other functional areas in the delivery of compliance programs and training to employees.
  • Create a program for the applicant and employee testing (e.g., post, incident, and reasonable suspicion drug and alcohol testing).
  • Input all interactions in the case management system and/or leave the management system.
  • Responsible for assisting with the maintenance of OSHA and company-mandated reports on all accidents, injuries, and illnesses.
  • Handling sensitive employee data or reports in a discreet manner.
  • Measuring current compliance with relevant legislation across the board.
  • Developing and implementing improvement plans.
  • Ensuring we meet all standards required for external audits.
  • Advising departments on how to improve continuously.
  • Reporting to management on status, proposed improvements, and impending legislative changes.
  • Serve as a member of the Human Resources leadership team, contributing to advancing the department’s vision and mission.
  • Assist with department projects and perform other duties as assigned, which are reasonably within the scope of work in this job classification.
Employee Relations - Duties and Responsibilities:
  • Advise and coach managers and employees in the application and interpretation of Human Resources policies, labor union contracts, and employee relations.
  • Mediate problems between managers and employees. Participate in the grievance process, labor-management meetings, arbitrations, claims, and all other legal proceedings. Advise on performance management, EEO/diversity, transfers, and terminations.
  • Conduct in-depth investigations regarding employee relations matters; including but not limited to EEO, sexual harassment, hostility and violence in the workplace, domestic violence, impairment, and drug diversion. Make recommendations regarding resolutions, terminations, and disciplinary action.
  • Assess critical situations and make sound decisions to involve additional resources including Police and Security, EAP, and emergency mental health, to ensure a safe work environment.
  • Assist managers in the development and implementation of employee relations efforts designed to build trust and enhance employee engagement. Recommend and ensure appropriate documentation, training, and corrective action plans when necessary.
  • Manage and oversee employee performance management projects and goals (tracking employee performance, Performance Improvement Plans (PIPs), performance evaluations, merit increases, and other related performance and employee development initiatives).
  • Act as an advocate and advisor to employees and leaders regarding career and leadership development initiatives.
  • Identify and advocate for HR best practices through Human Resources leadership.
  • Drive an environment of engagement and continuous improvement.
  • Participate in labor negotiations and provide counsel to negotiators on the needs of the business.
  • Assist managers in the decision-making process ensuring adherence to labor contracts and policies.
  • Maintains database, records, reports, and files as required or directed.
  • Comply with established departmental policies, procedures, and objectives.
  • Attending a variety of meetings, conferences, and seminars as required or directed.
  • Respect diverse views and approaches, and contribute to maintaining an environment of professionalism, tolerance, civility, and acceptance toward all employees, members, and visitors.
Knowledge, Skills, and Abilities:
  • Technical knowledge of labor and employment law, and employee relations management.
  • Strong analytical and problem-solving ability to improve situations for employees.
  • Ability to create effective programs.
  • Data analysis skills.
  • Conflict resolution skills.
  • Passion to improve others’ well-being.
  • Technology skills with experience using various HR software programs.
  • Ability to multi-task in a fast-paced environment.
  • Ability to engage and train internal stakeholders across multifunctional teams through effective communication.
  • Execution, attention to detail, initiative, conflict resolution, customer focus, collaboration, building ownership and commitment, establishing direction, drive for change, and getting organizational support.
  • Strong strategic and tactical skills.
  • Must be highly adaptable and organized; able to prioritize and meet target dates in a changing environment.
  • Excellent verbal and written communication and human relations skills.
  • Ability to manage info/data for tracking, analysis, reporting, and driving-related actionable objectives.
  • Ability to manage competing priorities and time-sensitive tasks while ensuring accurate completion.
  • Ability to use independent judgment, problem-solve and answer questions.
  • Ability to handle and work with highly confidential information.
  • Results driven and accountable for actions; focus on planning and execution.
  • Ability to work independently yet sees others as partners and essential team members.
  • Strong organizational and systems implementation.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Follows through on commitments.
  • Proficient in Microsoft Office applications.
Preferred Qualifications:
  • Bachelor’s degree in law, business administration, or relevant field.
  • A minimum of 5-7 years experience as a compliance officer, compliance manager, or similar position.
  • 5 to 7 years of experience of leadership or supervisory experience.
  • Strong understanding of labor and employment law and employee relations.
  • Outstanding communication and interpersonal abilities.
  • An analytical mindset with excellent organizational skills.
  • Proven ability to successfully accomplish timely completion of multiple projects with competing deadlines.
  • A high level of professionalism, honesty, integrity, and work ethic are essential.
  • Computer literacy and knowledge of Microsoft Office products.
  • Strong communication and training delivery skills.
  • Energetic, enthusiastic, and self-motivated.
  • Excellent time management and prioritization skills.
  • HR certifications: PHR, SPHR, SHRM-CP, SHRM - SCP credential (preferred).
  • Fluency in Spanish (preferred).
  • Ability to work from UDW’s office 3 days/per week.
  • Willingness to travel as needed.
  • Valid driver's license.
COVID-19 Vaccination Requirement:
UDW has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees. As a condition of employment, our employees are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and listen. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is required to stand, walk; sit; reach with hands and arms; climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Work Environment: 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is primarily exposed to an office-type environment. The employee will frequently work on or around office equipment and furniture. The noise level in the work environment is low to moderate. The employee will frequently work with deadlines under pressure and will occasionally be required to work alone. The employee is occasionally exposed to outdoor environments which can include exposure to vehicles, moving mechanical parts; vibration; odors, fumes, gasses, smoke, dust, or airborne particles; and outside weather conditions.

Equal Opportunity Employer:
UDWA is an equal opportunity employer, and, as such, does not discriminate against an employee or applicant based on race, creed, color, age, sex, national origin, marital status, sexual orientation, gender identity, religious affiliation, disability, or any other classification protected from discrimination under applicable law.

Women, people of color, people with disabilities, and members of the LGBTQIA+ community are strongly encouraged to apply.

To apply for this position, please visit UDW’s career page and submit your application.

UDW’s career link: https://udwa.betterteam.com/